(EVENT TAKING PLACE IN FRENCH)
Learning day reserved for IT professionals working within universities and CEGEPs
Schedule:
8:45 AM - Welcome and light breakfast
9:05 AM - Welcome speech from Qualiti7
9:15 - 10:30 AM: Plenary 1
10:30 - 10:45 AM: Break
10:45 AM - 12:00 PM: Plenary 2
12:00 - 1:00 PM: Lunch provided by Qualiti7
1:00 - 2:30 PM: Workshop Block 1
2:30 - 3:00 PM: Break
3:00 - 4:30 PM: Workshop Block 2
4:30 - 5:15 PM: Conclusion and networking
Annual International Conference for the Francophonie
Hybrid Conference - Montreal and Virtual
15 sessions and 2 international panels
(EVENT TAKING PLACE IN FRENCH)
Learning day reserved for IT professionals working within cities and municipalities
Schedule:
8:45 AM - Welcome and light breakfast
9:05 AM - Welcome speech from Qualiti7
9:15 - 10:30 AM: Plenary 1
10:30 - 10:45 AM: Break
10:45 AM - 12:00 PM: Plenary 2
12:00 - 1:00 PM: Lunch provided by Qualiti7
1:00 - 2:30 PM: Workshop Block 1
2:30 - 3:00 PM: Break
3:00 - 4:30 PM: Workshop Block 2
4:30 - 5:15 PM: Conclusion and networking
HYBRID EVENT :
In person - Denver Place (Denver Place, South Tower Entrance, 999 18th Street, Ground floor, Denver, CO 80202)
Virtual : via the broadcast link provided (on MeltingSpot)
In today\'s high velocity IT and business environments, how can we drive, design, plan, deliver IT systems that deliver true value to our organization?
AI is definitely a modern and important capability organizations have in their toolkit... but with some more \'traditional\' capabilities like sound IT Service Managament (ITSM) practices, we can ensure optimal value of using IA capabilities while managing, controling certains risks.
\'How can we use AI to optimize delivery of high performance and quality service?\' is on everybody\'s mind these days...
\'How can we use ITSM (ITIL) to implement the right structures to help govern our AI capabilities?\' is also one of the main question organizations are asking.
Come and see with us how these 2 questions can be looked at and where can we find some answers... and plans to achieve this...
Higher Education ITSM Maturity Day is an invite-only half-day forum for Ontario Higher Education CIOs and IT Directors. Through peer-led sessions and real Ontario institution case studies, the event explores the shift from reactive IT support to strategic campus partner. Sessions cover ITIL Version 5 AI-native concepts, strategic platform governance, and continual service improvement, with no vendor pitches and intentionally limited seats to keep the discussion candid.
