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Business Relationship Management Professional – BRMP®

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Business Relationship Management Professional – BRMP®

Become BRMP® certified in 3 days

BRMP® is a registered trade mark of Business Relationship Management Institute.

Email: contact@qualiti7.com or www.qualiti7.com

This course is given as an intensive three-day workshop covering the notions of Business Relationship Management as defined by BRM Institute for the BRMP® certification. This workshop is intended for people who are in a business relationship role and engage with customers on a regular basis. At the end of the course, participants will take a one-hour exam containing a multiple-choice questionnaire to obtain the Business Relationship Management Professional certificate.

Language

The course, course materials and exam are in English.

Prerequisite

None.

Study Days

3 days, including the final exam.

Course Structure

This course comprises a series of interactive readings supplemented by classroom and other exercises resembling exams.

Exam

The BRM Institute – Business Relationship Management Professional (BRMP®) exam is included.

Format: 50 multiple-choice questions.
Duration: 40 minutes.

It is recommended to follow the training with an Accredited Training Organization (ATO), using accredited training material.

Course Contents

  • BRM Overview
  • Strategic Partnering
  • Business IQ
  • Portfolio Management
  • Business Transition Management
  • Provider Domain
  • Powerful Communications

Course Objectives

  • Understand the characteristics of the BRM role.
  • Act as a strategic partner, contributing to the formulation of the business strategy and to demand shaping by the service provider.
  • Understand relationship maturity levels and how they affect Business Relationship Management.
  • Use portfolio management disciplines and techniques to maximize realized business value.
  • Navigate business transition management and the conditions for successful change programs to minimize value leakage.
  • Understand the techniques available to manage relationships.
  • Understand the role of the IT service provider and its relationship with BRM.
  • Understand the role of BRM in service management and the alignment of services and service levels with business needs.
  • Apply the principles of effective and persuasive communication.

Training Plan

Day 1
  • BRM Overview
  • Strategic Partnering
Day 2
  • Business IQ
  • Portfolio Management
  • Business Transition Management
Day 3
  • Provider Domain
  • Powerful Communications
  • Exam preparation
  • Exam

Note

It is recommended to attend this training with an Accredited Training Organization (ATO), using accredited training material to ensure alignment with BRM Institute guidance.

Target Audience

This course is intended for aspiring to intermediate-level Business Relationship Managers and is designed to provide a solid foundation-level knowledge of Business Relationship Management.