Introduction to BPMN 2.0 – Process Mapping

Download course outline

Email: contact@qualiti7.com or qualiti7.com

The BPMN (Business Process Model and Notation) standard helps organizations model value streams and business activities in a graphical, visual and standardized way. It enables stakeholders to share a common language and understanding, analyze and improve processes, remain competitive and aligned with business objectives. BPMN 2.0 is the international best practice for business process modeling and agility.

This two-day training supports organizations focused on learning and continuous improvement.

BPMN Version

This course presents BPMN 2.0, corresponding to the international standard ISO/IEC 195103.

Language

The course and course material are in English.

Course Objectives

• Introduction to Business Process Management (BPM) concepts
• Overview of BPMN 2.0 elements
• Process modeling conventions
• Orchestration and collaboration diagrams
• Hands-on modeling exercises
• Overview of Microsoft Visio interface, menus, templates and shapes
• Using Visio features for efficient mapping
• Tips and techniques to structure the mapping approach

Target Audience

Analysts, managers, business process designers, business architects, IT professionals and anyone involved in managing and improving digital IT services. Maximum group size: 15 participants.

Course Structure

Interactive presentations combined with exercises and small group practice.

Course Content

• Business Process Management fundamentals
• BPMN concepts and characteristics
• Process modeling elements: activities, borders, flows, events, transactions, lanes, data
• Modeling approach and steps
• Hands-on BPMN modeling using Visio

Study Days

2 days of learning

Course Plan

Day 1: BPM concepts, modeling elements, practical exercises.
Day 2: Modeling approach and Visio-based exercises.

Prerequisites

No prerequisites.

Examination

This training may serve as a foundation for future BPMN 2.0 certification.

Note: Training uses Microsoft Visio 2013 Professional. Participants are encouraged to bring real company process examples.