IT Service Management - ITIL® Version 5 Foundation Bridge
Learn in 1 day
ITIL® is a registered trademark of the PeopleCert group. Used under licence of PeopleCert. All rights reserved.
Email: contact@qualiti7.com or qualiti7.com
This intensive one-day transition course introduces the ITIL® Version 5 Foundation Bridge qualification. It provides practical guidance for professionals already certified in ITIL® 4 who want to master the evolution of innovating, managing and co-creating value through digital products and services.
Participants learn to navigate the Product and Service Lifecycle, align digital-first products with business goals, and integrate AI-native practices across people, processes and technology using ITIL® Version 5 best practices.
This course provides the bridge from ITIL® 4 to ITIL® Version 5 and is based on the ITIL Foundation Bridge Syllabus_EN_v5.
The course, course materials and exam are in English.
1 day of intensive learning, including Bridge exam preparation. The candidate schedules the exam later.
Candidates must hold an existing ITIL® 4 Foundation certification to be eligible for the Bridge exam.
The official PeopleCert ITIL® Foundation (Version 5) Bridge exam is included. Participants receive a voucher valid for 12 months and schedule the online exam after training.
The open-book exam consists of 40 multiple-choice questions.
Duration: 30 minutes, with additional time available for eligible non-native language candidates.
The online exam requires a computer with active audio and video. Training must be delivered by an accredited organization using accredited training material.
