IT Asset Management

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ITIL® is a registered trademark of PeopleCert.
Email: contact@qualiti7.com or qualiti7.com

This course is delivered as a one-day interactive workshop and covers the key concepts needed for effective IT Asset Management.

Language

Course delivery and courseware are in English.

Course Objectives

• Define the scope of the IT Asset Management process
• Optimize inventory management
• Manage licenses and software
• Manage the lifecycle of IT assets
• Structure the asset database
• Integrate with Enterprise Asset Management
• Integrate with IT Service Management processes (ITIL®)

Target Audience

• Staff familiar with ITIL® involved in managing IT assets
• Maximum group size: 18 participants

Course Content

• Inventory management and optimization
• Software and license management
• License compliance management
• IT hardware asset management
• IT asset lifecycle management
• Integration with IT Service Management (ITIL®)
• Practical exercises applying concepts in the organization

Course Structure

Interactive presentations combined with hands-on classroom exercises reflecting the concepts covered.

Course Plan

• 09:00 – 12:00: IT Asset Management theory
• 13:00 – 14:00: Exercise 1
• 14:00 – 15:00: Integration with ITSM
• 15:00 – 16:00: Exercise 2
• 16:00 – 16:30: Conclusion

Prerequisites

No prerequisites. ITIL® Foundation training is beneficial.

Literature (Included)

Participants receive a learner’s guide.

Exam

This course does not include an exam.