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ITSM simulation


G2G3 Polestar ITSM simulation

This fast-paced ITSM simulation replicates service management and process challenges experienced by organizations, strengthens the bonds between IT and business departments and sheds light on the principles of continuous service improvement. The simulation involves an exciting and realistic scenario in which the participants can work together and experience service management. This unique learning approach provides a better understanding of service management best practices and transforms learning into an engaging experience that participants will remember. See the syllabus.